FAQ

We create practical digital business apps for service businesses, including cleaning, HVAC, plumbing, landscaping, repair, and contracting companies.

No. These are digital downloads. Nothing will be shipped.

No. These are one-time purchases. No monthly fee, subscription, or online account is required.

They are designed for solo operators, owner-operators, small service teams, and local businesses that need help organizing customers, estimates, work orders, payments, expenses, and follow-ups.

Download the app package, unzip it, and open the included HTML file in a modern browser such as Chrome, Edge, or Firefox.

Usually, no. After downloading the app, it runs locally in your browser. Internet access may be needed to download the files or contact support.

No. Browser apps do not require an online account, login, or subscription.

Your records are stored locally in your browser on your own device. We do not operate a cloud account for your app data.

Locally stored records may be removed if browser storage is cleared. Always export a backup before clearing browser data, changing devices, or reinstalling anything.

You can open the app files on another computer, but locally saved records do not automatically sync between devices. Export and import your data when moving devices.

Desktop editions are being released gradually. A desktop product will remain unavailable until its packages are fully prepared, tested, signed, and ready for customer delivery.

One desktop purchase is intended to include both the Windows and macOS installers when that edition is released, along with setup and backup instructions.

No. The desktop editions are designed for local use without a subscription or online account.

Yes. Buyers of a matching browser edition will receive full purchase credit toward the corresponding desktop edition when it becomes available.

Depending on the niche, features may include customer records, estimates, quotes, work orders, invoices, payments, expenses, mileage, equipment, inventory, service checklists, follow-ups, printable forms, and local backups.

No. Payment and invoice sections help you record business information. They do not process credit cards or transfer money.

No. They are business organization tools, not accounting, tax, legal, insurance, safety, or regulatory advice.

Yes. Suggestions, improvements, and reasonable custom-change requests are welcome.

Real buyer support is available for downloading, opening, setting up, using, printing, and backing up the apps. Contact support@thedigitalmarket.store.

Download the file again, make sure it finishes, unzip it into a normal folder, and follow the included setup guide. If the problem continues, contact support with a description or screenshot.

Yes. Your purchase is intended for your own business use. Do not redistribute, resell, or publicly share the app files.

Because these are digital products, they are generally not eligible for returns, exchanges, or cancellations. If a file is missing, damaged, or does not work as described, contact us so we can help resolve the problem.

Back up exported app data regularly, especially before clearing browser data, changing computers, reinstalling software, or making major changes to your records.